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Establish, implement, and maintain future system performance forecasting methods.


CONTROL ID
11775
CONTROL TYPE
Business Processes
CLASSIFICATION
Preventive

SUPPORTING AND SUPPORTED CONTROLS



This Control directly supports the implied Control(s):
  • Establish, implement, and maintain a performance management standard., CC ID: 01615

There are no implementation support Controls.


SELECTED AUTHORITY DOCUMENTS COMPLIED WITH



  • AIs should implement a process to ensure that the performance of application systems is continuously monitored and exceptions are reported in a timely and comprehensive manner. The performance monitoring process should include forecasting capability to enable problems to be identified and corrected … (5.2.1, Hong Kong Monetary Authority: TM-G-1: General Principles for Technology Risk Management, V.1 – 24.06.03)
  • Conduct performance and capacity forecasting of IT resources at regular intervals to minimise the risk of service disruptions due to insufficient capacity or performance degradation, and identify excess capacity for possible redeployment. Identify workload trends and determine forecasts to be input … (DS3.3 Future Performance and Capacity, CobiT, Version 4.1)
  • The capacity plan shall include current demand and forecasted demand. (§ 6.5 ¶ 3(a), ISO 20000-1, Information Technology - Service Management - Part 1: Service Management System Requirements, Second Edition)
  • The capacity plan shall include procedures for enabling predictive analysis. (§ 6.5 ¶ 3(f), ISO 20000-1, Information Technology - Service Management - Part 1: Service Management System Requirements, Second Edition)
  • System use and planning reports prepared by operating managers. (App A Objective 3:5 c., FFIEC Information Technology Examination Handbook - Management, November 2015)