Disseminate and communicate transaction alerts originating from Automated Teller Machines to cardholders.
CONTROL ID 13103
CONTROL TYPE Communicate
CLASSIFICATION Preventive
SUPPORTING AND SUPPORTED CONTROLS
This Control directly supports the implied Control(s):
Establish, implement, and maintain an Automated Teller Machine security program., CC ID: 13060
This Control has the following implementation support Control(s):
Include the transaction amount in transaction alerts., CC ID: 13106
Include source identification in transaction alerts., CC ID: 13105
SELECTED AUTHORITY DOCUMENTS COMPLIED WITH
For early detection of any unauthorized use of cards, customers should be encouraged to check the details of transactions through their account balance inquiry and/or bankbook update at regular intervals (preferably every month). (P108.4., FISC Security Guidelines on Computer Systems for Financial Institutions, Ninth Edition, Revised March 2020)
To enhance card payment security, the FI should promptly notify cardholders via transaction alerts when withdrawals / charges exceeding customer-defined thresholds made on the customersâ payment cards. The FI should include in the transaction alert, information such as the source and amount of the… (§ 13.1.7, Monetary Authority of Singapore: Technology Risk Management Guidelines)
