Establish, implement, and maintain system tracking documentation.
CONTROL ID 15266
CONTROL TYPE Establish/Maintain Documentation
CLASSIFICATION Preventive
SUPPORTING AND SUPPORTED CONTROLS
This Control directly supports the implied Control(s):
Establish, implement, and maintain a Configuration Management program., CC ID: 00867
This Control has the following implementation support Control(s):
Include prioritization codes in the system tracking documentation., CC ID: 15283
Include the type and category of the request in the system tracking documentation., CC ID: 15281
Include contact information in the system tracking documentation., CC ID: 15280
Include the username in the system tracking documentation., CC ID: 15278
Include a problem description in the system tracking documentation., CC ID: 15276
Include affected systems in the system tracking documentation., CC ID: 15275
Include root causes in the system tracking documentation., CC ID: 15274
Include the name of who is responsible for resolution in the system tracking documentation., CC ID: 15273
Include current status in the system tracking documentation., CC ID: 15272
SELECTED AUTHORITY DOCUMENTS COMPLIED WITH
Tracking system documentation that includes: (App A Objective 16:3b, FFIEC Information Technology Examination Handbook - Architecture, Infrastructure, and Operations, June 2021)