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Display customer security advice prominently.


CONTROL ID
13667
CONTROL TYPE
Establish/Maintain Documentation
CLASSIFICATION
Preventive

SUPPORTING AND SUPPORTED CONTROLS



This Control directly supports the implied Control(s):
  • Provide customer security advice, as necessary., CC ID: 13674

There are no implementation support Controls.


SELECTED AUTHORITY DOCUMENTS COMPLIED WITH



  • AIs should warn their e-banking customers of the customers' obligations to take reasonable security precautions to protect the devices they use in e-banking and keep the passwords they use for accessing e-banking secure and secret. AIs should also observe the relevant provisions set out in the Code … (§ 4.4.1, Hong Kong Monetary Authority Supervisory Policy Manual TM-E-1 Risk Management of E-Banking, v.2)
  • AIs should warn their e-banking customers of the customers' obligations to take reasonable security precautions to protect the devices and the authentication factors (e.g. passwords and authentication tokens) used by the customers in the e-banking services. AIs should also observe the relevant provi… (§ 4.3.1, Hong Kong Monetary Authority Supervisory Policy Manual TM-E-1 Risk Management of E-Banking, V.3)